The aims of this project are to: 1) describe demographic, clinical and psychosocial characteristics of individuals who do and do not engage with offered social care assistance through either guided online self-navigation or in person/telephone assistance; and 2) understand motivators and barriers to engagement with and uptake of offered assistance through guided online self-navigator or in-person/telephone assistance. We aim for this study to provide information for improving future interventions to address low-uptake of social care resources.